Returns and Exchanges Policy
At Dragon Vape, we stand behind the quality of our electronic vaping hardware and offer a 30-day return window for defective items. Please ensure all original packaging and components are included to qualify for a full refund or exchange.
Initiate a Request
Log into your account and navigate to your order history to submit a Return Merchandise Authorization (RMA) request.
Package Your Device
Securely pack the electronic device in its original box, ensuring all cables, manuals, and accessories are included.
Ship to Dragon Vape
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Our technicians will inspect the hardware for defects upon arrival, and approved refunds will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing